A LITTLE CLARITY
Good questions.
Clear answers.
Let's clear a few things up.
What is Stain Away?
A 15 ml clothing and fabric stain cleaner. The label lists tea and coffee, ball pen and ink, oil and cooking oil, and rust and grease as intended stain categories. Results depend on the fabric, stain, and its age.
How do I use it?
Check the garment care label and patch-test a hidden area first. Apply a few drops, gently work the fabric, then rinse or wash as the garment allows. Follow your bottle instructions.
Can I use it on delicate clothes?
Do not assume every fabric or dye is compatible. Patch-test first and follow your garment care label. Compatibility with silk, wool, delicate finishes and dry-clean-only items has not been confirmed here.
Does it remove every stain?
No universal result is promised. Old paint and instant adhesive (Elfy / super glue) are outside the stated product scope.
How do I remove ketchup stains from clothes?
Gently lift off excess ketchup with a spoon. Apply 3–4 drops of Stain Away Stain Cleaner, rub for 10–15 seconds and rinse the stain from the back with cold water. Wash with laundry detergent. Check the stained area before drying, and repeat the treatment if needed. Avoid rubbing ketchup further into the fabric.
How do I remove dried ketchup from a white shirt?
Carefully remove any dried ketchup sitting on the surface without scraping the fabric. Apply 3–4 drops of Stain Away Stain Cleaner, rub for 10–15 seconds and rinse the stain from the back with cold water. Inspect before drying. A white shirt can still have delicate fibres or finishes, so always follow its care label.
How do I remove cooking oil stains from clothes?
Apply 3–4 drops of Stain Away Stain Cleaner, rub for 10–15 seconds and rinse the oil stain from the back with a lukewarm water wash. Check the fabric before tumble-drying — if an oily mark remains, repeat the treatment first.
How do I remove grease stains from clothes after washing?
Remove the grease with some tissue paper first. Apply 7–8 drops of Stain Away Stain Cleaner, rub for 10–15 seconds and rinse the stain from the back with lukewarm water. Avoid putting the garment in a tumble dryer while the mark is visible, because heat can make it harder to remove. Complete removal is not guaranteed, particularly after heat exposure.
How do I remove ballpoint pen ink from clothes?
Blot excess ink gently with a clean white cloth, placing an absorbent towel underneath. Apply 3–4 drops of Stain Away Stain Cleaner, rub for 10–15 seconds and rinse the stain from the back with cold water.
Can permanent marker stains be removed from clothes?
Yes — permanent marker stains can be removed. They're more difficult to remove than ordinary washable ink, but with Stain Away Stain Cleaner, apply 4–5 drops, rub for 10–15 seconds and rinse the stain from the back with lukewarm water. The stain will be removed in seconds.
How do I remove chocolate stains from clothes?
Lift away excess chocolate without pressing it into the fabric. Rinse the stained area from the back with cold water, then apply 3–4 drops of Stain Away Stain Cleaner, rub for 10–15 seconds and rinse the stain from the back with lukewarm water. Avoid spreading melted chocolate onto clean areas.
How do I remove coffee stains from clothes?
Treat a coffee spill promptly and check whether the garment is washable. Apply 3–4 drops of Stain Away Stain Cleaner, rub for 10–15 seconds and rinse the stain from the back with lukewarm water. Inspect the stained area before drying and repeat the treatment if the mark remains.
How do I remove rust stains from clothes?
First, gently brush away any loose rust particles. Apply 3–4 drops of Stain Away Stain Cleaner, rub for 10–15 seconds and rinse the stain from the back with lukewarm water.
How do I treat stains on coloured clothes without fading them?
Check both the garment's care label and the cleaning product's fabric restrictions. Stain Away Stain Cleaner can be used on every type of fabric and every colour of clothing.
Should I use hot or cold water to remove stains?
The right temperature depends on the stain and fabric. Cold water is a suitable starting point for rinsing ketchup and chocolate stains. Hot water is not the best first step for every stain.
Can I tumble-dry clothes if a stain is still visible?
Treat the stain again before tumble-drying. Dryer heat can set remaining marks and make another removal attempt more difficult. Check the affected area after washing rather than assuming the stain has disappeared.
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